Terms and Conditions

These Terms and Conditions ("Terms") govern use of goecshipping.com and any logistics-arrangement, freight-forwarding, inland-transportation, documentation-support, payment, or related service that Tropho Cafe LLC, doing business as East Coast Freight Logistics ("ECFL," "we," "us," or "our"), agrees in writing to provide.

Our business address is 6013 164th Ave E, Parrish, Florida 34219, United States. Our email address is info@goecshipping.com.

By requesting a quote, you ask us to evaluate possible services, but you do not create a transportation contract. A service contract is formed only as described in the section titled "When a service contract is formed." Except for the ECFL Pricing Promise stated below, if a written quote, booking confirmation, invoice, carrier document, warehouse receipt, insurance document, or separately signed agreement conflicts with these Terms, the more specific document controls for the subject it addresses. Generic quote or invoice wording does not remove the Pricing Promise remedy.

A person accepting these Terms, approving a booking, or tendering cargo represents that the person has authority to act for the Customer and, where applicable, the cargo owner or shipper for the matters covered by the accepted service.

Our Privacy Policy separately governs our collection and use of personal information and is incorporated by reference only for that subject.

Tropho Cafe LLC dba East Coast Freight Logistics is licensed by the Federal Maritime Commission as an Ocean Freight Forwarder. FMC License No. 035782.

The website may remain in a pre-launch mode until ECFL opens customer services. During that mode, it does not accept shipment bookings, provide freight quotations, arrange ocean transportation, or accept customer payments through the website.

When retained, ECFL acts as an Ocean Freight Forwarder arranging transportation on behalf of the shipper. For regulated U.S. ocean export forwarding, ECFL acts as an intermediary and not as the ocean carrier.

ECFL is not an NVOCC and does not issue its own house bill of lading. ECFL also does not act as a vessel-operating common carrier, motor carrier, warehouseman, customs broker, auctioneer, vehicle dealer, insurer, or repair facility. Ocean, inland, storage, terminal, customs, insurance, and other underlying services are performed by independent providers under their own applicable tariffs, bills of lading, receipts, policies, rules, liability limits, and terms.

The Customer retains ECFL for the forwarding, arrangement, coordination, and related services expressly accepted by ECFL. Actual carriage, storage, customs brokerage, insurance, and other third-party services remain subject to the documents and applicable law governing the Performing Provider.

For an accepted service, the Customer authorizes ECFL, solely to the extent reasonably necessary to perform the agreed forwarding and coordination work, to communicate and transmit instructions or information to Performing Providers; request, arrange, or confirm bookings and cargo space on the Customer's or shipper's behalf; coordinate pickup, delivery, storage, and terminal activity; and prepare, process, transmit, receive, or coordinate shipping and export-related documents within ECFL's lawful role.

This limited authorization does not transfer ownership of cargo to ECFL and does not authorize ECFL to act as an NVOCC, customs broker, insurer, vehicle dealer, or other regulated provider for which ECFL does not hold the required authority. It also does not replace any separate power of attorney, written authorization, identity verification, or government filing authorization required by applicable law or by a Performing Provider.

ECFL may rely on instructions from the Customer and from a person the Customer identifies or reasonably presents as authorized. The Customer must promptly notify ECFL in writing if an authority or instruction is withdrawn or changed.

At a Customer's request, ECFL may make an introduction to an independent purchasing, sourcing, or licensed vehicle-dealer partner. Any purchase, auction participation, payment, title work, inspection, or seller communication performed by that partner is a separate third-party service and is not ECFL freight-forwarding work.

ECFL is not the seller, buyer, vehicle dealer, auction company, bidder, purchaser, payment intermediary, title agent, or guarantor for a purchase transaction. ECFL does not bid, purchase, take title to, or make payment for a vehicle or item unless ECFL separately agrees in a writing signed by an authorized ECFL representative and holds any authority required by law.

The third-party partner acts under its own terms, fees, eligibility requirements, licenses, platform permissions, and agreements with the Customer. ECFL does not guarantee a partner's availability, acceptance of a transaction, seller representations, item condition, title status, mechanical condition, market value, auction description, inspection result, payment outcome, or purchase completion.

ECFL will share an inquiry with a third-party purchase or dealer partner only when the Customer gives the separate permission presented with the inquiry or otherwise provides written authorization. ECFL does not automatically forward inquiries to those partners.

Subject to authorization, availability, written acceptance, route, cargo, and partner requirements, ECFL may arrange or coordinate:

Website rates, examples, calculators, conversations, and preliminary estimates are not binding offers. A quote is based on the information available at the time and may expire on the date stated in the quote or, if no date is stated, after 15 calendar days.

A quote may change before or after acceptance if shipment facts differ, a provider changes its rate, currency or fuel conditions change, space is unavailable, routing changes, or an unanticipated third-party or government charge applies. We will disclose material known changes as soon as reasonably practicable. No employee or representative may guarantee a final all-inclusive cost unless the guarantee is expressly stated in a signed writing.

Permitted changes to outside costs do not authorize a Qualifying Undisclosed ECFL-Created Fee after the ECFL Pricing Promise has activated. That promise does not guarantee the total shipment price.

Email and telephone discussions alone do not form a service contract. Unless a separate signed agreement states otherwise, a service contract is formed only when ECFL has provided or confirmed the applicable service terms, the cargo is tendered to and accepted at the designated facility or by the designated provider, and ECFL begins the agreed work or incurs a cost or commitment for the shipment.

ECFL may also confirm formation earlier through an express written booking confirmation signed or clearly accepted by both parties. Delivery of cargo to an unapproved address, warehouse, person, or carrier does not create a contract with ECFL.

The customer, shipper, cargo owner, and any person acting for them must provide timely, complete, and accurate information and must cooperate with reasonable documentation, safety, payment, and release requirements.

For a vehicle shipment, the Customer must provide complete and accurate vehicle information and comply with the preparation, documentation, safety, and acceptance requirements communicated for the shipment. Vehicle acceptance by ECFL does not guarantee acceptance by an ocean carrier, warehouse, terminal, government authority, or other Performing Provider.

Cargo is not accepted merely because it was described in a quote request. ECFL and the performing providers may reject, hold, return, dispose of, or take emergency action regarding cargo that is illegal, dangerous, misdeclared, leaking, infested, inadequately packed, sanctioned, or not accepted under applicable provider rules, subject to applicable law.

The customer must obtain written approval before tendering hazardous materials, lithium batteries, firearms, ammunition, weapons, alcohol, tobacco, medication, food, plants, animals, perishables, cash, negotiable instruments, jewelry, precious metals, art, antiques, or unusually high-value cargo. Approval by ECFL does not replace government, carrier, or destination approval.

Cargo may be inspected, examined, scanned, opened, moved, held, or otherwise handled by carriers, warehouses, terminals, ports, customs authorities, U.S. Customs and Border Protection, agriculture or quarantine authorities, law-enforcement agencies, or other government authorities when permitted or required by law or provider rules.

ECFL does not control whether an inspection or hold occurs, how long it lasts, or the authority's or provider's decision. The Customer is responsible for shipment-specific examination, inspection, storage, handling, positioning, demurrage, detention, transport, disposal, or similar Third-Party Charges resulting from such action, except to the extent a charge is finally determined to have been directly caused by ECFL's breach of an applicable legal duty.

ECFL will reasonably communicate material information it receives concerning an inspection or hold, but cannot guarantee release, timing, admissibility, export clearance, or the outcome of a government or provider review.

ECFL may select or coordinate independent carriers, warehouses, terminals, ports, surveyors, destination agents, customs brokers, insurers, and other providers using reasonable care. These providers are not ECFL employees and control the manner in which they perform their services.

Their tariffs, bills of lading, receipts, insurance policies, operating rules, deadlines, liens, defenses, and liability limits apply to their part of the service. On request, we will provide available identifying or contractual information for a provider involved in the shipment, subject to confidentiality and operational restrictions.

Unless the written quote or invoice states otherwise, charges are denominated and payable in U.S. dollars. Accepted payment methods may include cash, check, bank transfer, or card payment, subject to the instructions and availability stated on the invoice.

The timing of payment may vary by shipment. Payment may be required when cargo is tendered, after vessel departure but before arrival at the European port, or at personal delivery in Hungary if ECFL expressly approves that arrangement in writing. The due date on the quote, invoice, or written payment arrangement controls.

For each shipment offered under the ECFL Pricing Promise, the applicable written quote, invoice, or written payment instructions will identify the payment required to confirm that booking. Later balances may have separate due dates.

Unless ECFL has expressly approved later payment in writing, all amounts must be paid in cleared funds before release, destination delivery, transfer of documents, or any deadline that requires ECFL to fund a provider. A card payment is subject to the payment processor's terms. The customer must not send complete card data by ordinary email.

Unless expressly included in a written quote, the customer is responsible for actual third-party charges attributable to the shipment, including:

For this section, “Required Booking Payment” means the payment expressly identified in the applicable written ECFL quote, invoice, or written payment instructions as required to confirm the booking of that shipment. This promise begins only after the Customer has accepted that written quote and ECFL has received the Required Booking Payment in cleared funds. It does not change the separate rules governing when a service contract is formed.

A “Qualifying Undisclosed ECFL-Created Fee” is a new charge that ECFL itself creates, imposes and retains after this promise begins, for the already agreed service, where the fee was not meaningfully disclosed in writing before the Customer accepted the quote. Describing a circumstance without disclosing the associated fee, or generally reserving a right to add unspecified charges, does not disclose a new ECFL-created fee.

A qualifying fee does not include a genuine third-party or pass-through charge; a previously disclosed possible, optional, conditional, estimated, or variable fee; or a charge caused by changed cargo, dimensions, condition, information, service, route, instructions, customer action, or other circumstances outside ECFL’s direct control.

ECFL will waive each Qualifying Undisclosed ECFL-Created Fee in full. ECFL will also issue ECFL shipping credit equal to that fee, up to $100 in aggregate additional credit per covered booking. This limit applies only to the credit and never limits the fee waiver. One charge cannot generate duplicate remedies.

The credit belongs to the Customer responsible for the covered booking, is non-transferable, has no cash value, and may be used only toward future ECFL-owned shipping or service fees. It cannot be applied to an earlier booking, a genuine third-party or pass-through expense, or a cash refund. No expiration date is imposed at launch. Nothing here limits a non-waivable right under applicable law.

ECFL’s collection or invoicing of a charge does not make it an ECFL-created fee. We assess who created and imposed the charge, who retains the money, and what caused it. If an invoice line includes an outside cost and an ECFL-retained amount, each component is assessed separately. This promise does not fix or guarantee the total shipment cost.

You may cancel without an ECFL cancellation fee before the cargo reaches the approved facility or provider and before ECFL begins work, reserves capacity, pays a provider, or incurs a non-refundable commitment. Email and telephone discussions alone do not create a cancellation charge.

After work or a commitment begins, you remain responsible for services already performed, ECFL fees already earned, and actual non-refundable carrier, warehouse, port, terminal, payment, return, storage, or other third-party costs. Any remaining refundable balance will be returned after final charges are known. Provider cancellation rules may be stricter and control their charges.

No fixed late fee or interest rate applies unless it is stated in the accepted quote, invoice, or another written agreement and is permitted by law. The customer remains responsible for storage, demurrage, detention, collection, and other actual costs caused by late payment.

To the extent permitted by law and applicable provider documents, ECFL or the provider may withhold release of cargo or documents until amounts due for the affected shipment are paid. This section does not create a lien broader than applicable law or an incorporated provider term allows.

Cargo that cannot be released, delivered, exported, imported, or collected when due may incur storage, demurrage, detention, chassis, handling, return, relocation, disposal, or other Third-Party Charges. The Customer remains responsible for those charges to the extent attributable to the shipment and permitted by the applicable provider documents and law.

A warehouse, carrier, terminal, destination agent, or other Performing Provider may have lien, retention, sale, disposal, abandonment, or return rights under its own contract or applicable law. ECFL does not become a warehouseman or carrier merely because it arranges storage or assists with cargo release.

ECFL will not claim a broader lien, sale, or disposal right than is expressly available to it under applicable law or an enforceable written agreement. The Customer must respond promptly to notices concerning unpaid charges, documentation problems, delivery failure, or unclaimed cargo to reduce avoidable costs and disposition risk.

ECFL may provide general document-readiness and process information, but ECFL is not a customs broker and does not provide legal, tax, classification, valuation, duty, or import-admissibility advice. The importer of record is responsible for declarations, classification, value, eligibility, duties, taxes, licenses, registrations, homologation, and compliance in the destination and transit countries.

Where requested, ECFL may coordinate communication with an independently licensed customs broker. That broker acts under its own engagement and remains responsible for its professional customs services. Estimates of duty, VAT, or customs costs are informational and may be changed by the relevant authority.

ECFL does not currently offer auction bidding or vehicle-purchasing services. We may review a listing link for transportation feasibility and may provide links to independent auction or seller websites as a convenience.

ECFL is not the seller, auctioneer, broker, dealer, inspector, repairer, or guarantor of a listed vehicle. The customer is solely responsible for account eligibility, bidding, purchase, title, payment, seller representations, vehicle condition, repair, and compliance with the auction's terms. A link does not represent endorsement, partnership, or authorization unless we expressly state otherwise in writing.

Cargo protection or insurance is not automatically included. Where available, ECFL may provide access to or information about an option offered by a third-party insurer, broker, carrier, or other authorized provider. ECFL is not the insurer and does not decide coverage or claims.

No coverage exists unless it is confirmed in writing by the authorized provider and all required information and premium have been accepted. Deductibles, valuation rules, packing requirements, exclusions, sublimits, warranties, claim deadlines, and geographic limits are controlled by the issued policy or protection terms. The customer must review those documents before relying on coverage.

An ocean carrier's bill of lading or applicable maritime law may impose obligations on cargo interests relating to General Average, salvage, contribution, security, guarantees, deposits, or supporting documentation after a maritime casualty or extraordinary sacrifice or expense.

Any such obligation is governed by the applicable carrier document and law, not created by ECFL. The Customer and other cargo interests remain responsible for complying with applicable General Average or salvage requirements, including providing security or information required for cargo release. Cargo insurance, if purchased, may or may not respond to those obligations depending on the issued policy.

ECFL may reasonably assist with communication and document routing but does not act as the average adjuster, insurer, guarantor, carrier, or legal adviser and does not guarantee release of cargo or payment of a General Average or salvage claim.

Pickup dates, cutoffs, sailings, transit times, customs timelines, arrival dates, and delivery dates are estimates unless an authorized provider expressly guarantees a date in writing. Space, equipment, routing, transshipment, port calls, and carrier schedules may change without ECFL's control.

ECFL will use reasonable efforts to communicate material updates known to it, but time is not of the essence unless a signed agreement expressly says so. The customer should not make travel, resale, repair, event, registration, or other commitments that depend on an estimated arrival date without accounting for delay risk.

Unless a separate inspection service is expressly accepted in writing, ECFL does not inspect, appraise, test, start, diagnose, repair, or verify cargo or vehicle condition. Photographs, auction descriptions, keys, "run and drive" statements, titles, and seller information may be incomplete or inaccurate.

The customer or authorized recipient should inspect cargo at delivery before signing an unqualified receipt where reasonably possible. Visible loss or damage should be noted on the delivery document and photographed. Concealed loss or damage should be reported immediately after discovery, together with preservation of packaging and other evidence.

ECFL and the providers involved in a shipment may photograph or record a vehicle or cargo when reasonably necessary for pickup, condition, custody, loading, storage, safety, transportation, unloading, delivery, claims, security, or service records. Operational documentation does not by itself authorize ECFL to use the material for advertising.

If the customer or vehicle owner separately gives an affirmative written or electronic vehicle-media consent or release, ECFL may create, reproduce, crop, edit, publish, display, and distribute photographs or video showing only the authorized vehicle for the channels and purposes covered by that consent, which may include ECFL's website, social-media pages, digital or paid advertising, printed marketing, presentations, and portfolio materials. The consent is optional, is not a condition of service, and does not create a right to compensation unless a separate written agreement says otherwise.

ECFL will not use customers, drivers, warehouse personnel, bystanders, or any other person in marketing imagery. Before publication, ECFL will select, crop, blur, or otherwise edit the material so that no person, name, face, license plate, VIN, address, shipping document, or other identifying detail is visible. Vehicle-media consent does not authorize a customer testimonial or imply that the customer endorses ECFL.

A customer who supplies a photograph or video for marketing use represents that the customer owns the material or has authority to license it and that the permission does not violate another person's rights or an auction, seller, photographer, or platform agreement. ECFL will not use third-party auction or listing images for marketing without appropriate rights.

Vehicle-media consent may be withdrawn for future use by emailing info@goecshipping.com. Withdrawal will not require ECFL to recall printed materials already distributed or undo completed publications or campaigns, but ECFL will stop new use and remove the content from channels it controls within a reasonable period where practicable.

Notify ECFL in writing at info@goecshipping.com as soon as possible after learning of loss, damage, delay, misdelivery, or another claim. Include the customer name, shipment reference, relevant documents, photographs, claimed amount, and a description of what occurred.

Carrier, warehouse, insurer, terminal, or governing-law notice periods may be very short and are not extended by notifying ECFL. The Customer remains responsible for meeting the deadline in the applicable bill of lading, warehouse receipt, insurance policy, tariff, or law. ECFL will reasonably assist in routing a documented claim to the appropriate provider but does not guarantee acceptance or payment.

Nothing in these Terms limits any non-waivable right to file a complaint with the Federal Maritime Commission or to pursue a claim against applicable OTI financial responsibility to the extent permitted by law.

ECFL is responsible for exercising reasonable care in performing the arrangement and coordination services it expressly accepts. ECFL is not responsible as a carrier, warehouseman, auctioneer, seller, customs broker, insurer, or government authority, and is not liable for an independent provider's act or omission except to the extent directly caused by ECFL's failure to use reasonable care in selecting or instructing that provider.

To the fullest extent permitted by law, ECFL is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profit, lost market, loss of use, diminution in value, missed sale, travel cost, or emotional distress, even if the possibility was disclosed.

To the fullest extent permitted by law, ECFL's aggregate direct liability arising from an affected shipment is limited to the amount of ECFL's own arrangement or service fees paid for that affected shipment, excluding pass-through carrier and third-party charges. This limitation does not apply where prohibited by law or to liability finally determined to result from ECFL's fraud, willful misconduct, or gross negligence. The fee waiver and shipping credit expressly provided under the ECFL Pricing Promise are not reduced by this general limitation.

A performing provider's liability is governed by its own document and applicable law, which may include package, weight, customary-value, statutory, or other limits. Optional cargo protection may provide different rights only under the issued policy or protection terms.

To the extent permitted by law, the customer will defend, indemnify, and hold ECFL and its personnel harmless from third-party claims, fines, penalties, losses, and reasonable costs arising from the customer's inaccurate information, lack of ownership or authority, unlawful or restricted cargo, undisclosed dangerous goods, inadequate customer-provided packing, sanctions or export violations, or breach of these Terms. This obligation does not apply to the extent a loss is finally determined to have been caused by ECFL's fraud, willful misconduct, or gross negligence.

ECFL is not liable for failure or delay caused by events beyond its reasonable control, including severe weather, natural disaster, fire, epidemic, war, terrorism, piracy, civil unrest, labor action, port congestion or closure, canal disruption, carrier cancellation, equipment shortage, cyberattack, utility or network failure, government action, customs hold, sanctions, embargo, or change in law.

The affected obligations are suspended for the duration of the event. The customer remains responsible for services already performed and actual third-party costs incurred because of or during the event.

Contact us promptly at info@goecshipping.com if you believe a charge is incorrect. A chargeback does not cancel a valid payment obligation or third-party cost. Knowingly disputing an authorized and accurately described charge may result in suspension of service and recovery of actual chargeback, collection, storage, or legal costs to the extent permitted by law.

Nothing in this section limits a consumer's right to dispute an unauthorized or legally disputable transaction with a card issuer or payment provider.

Website content is general information and may become outdated. It is not legal, customs, tax, insurance, repair, vehicle-condition, or import-registration advice. No article, FAQ, rate example, or external link replaces a shipment-specific written quote or advice from a qualified professional.

The website design, original text, photographs, graphics, and East Coast Freight Logistics branding are owned by or licensed to ECFL and may not be copied, republished, or commercially exploited without permission, except for lawful personal reference or quotation.

You consent to receive service-related communications at the contact details you provide. Transactional messages may include quote, booking, payment, document, safety, status, and delivery information. Promotional email or SMS is governed by the separate marketing choice described in our Privacy Policy and may be withdrawn without affecting transactional messages.

You are responsible for keeping contact details current and for monitoring communications during an active shipment. Email delivery, read receipts, and text delivery are not guaranteed.

These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law rules. Mandatory transportation, maritime, consumer, privacy, or other law applies where it cannot lawfully be waived.

Before filing a lawsuit, each party will provide written notice of the dispute and allow 30 days for good-faith informal resolution, unless urgent injunctive relief, a filing deadline, cargo preservation, or collection action makes waiting impracticable.

Subject to any mandatory forum or administrative remedy required or permitted by federal maritime, transportation, consumer, or other applicable law, the state courts located in Manatee County, Florida, and the United States District Court with jurisdiction over Manatee County will have exclusive jurisdiction over court proceedings concerning these Terms. Each party consents to personal jurisdiction in those courts. Nothing in this clause prevents a party from filing a complaint with the Federal Maritime Commission when permitted by law.

We may update these Terms for future website use and future services. The version accepted for an existing shipment continues to govern that shipment unless the parties agree otherwise or a mandatory legal change applies. The updated date appears at the top of this page.

Tropho Cafe LLC dba East Coast Freight Logistics

6013 164th Ave E, Parrish, FL 34219, United States

Email: info@goecshipping.com

Website: https://goecshipping.com